The equipment shall remain the absolute property of Vid4Hire at all times. All equipment is tested before shipping; it is your responsibility to check upon receipt of the equipment that it is in good working order and in an undamaged condition.
Vid4Hire will not be responsible for any defects or deficiencies in the equipment unless immediate notification has been made by email and telephone immediately within 1 hour upon receipt of the equipment. It is your responsibility to ensure that the person signing for the equipment is authorised by you to sign for the equipment and check the equipment for damage or missing items and is able to inform us of any discrepancies within 1 hour of the delivery. By agreeing to our terms of hire you accept that should another person sign for the equipment on your behalf then that person is authorised by you to carry out the above checks.
It is your responsibility to ensure the equipment on hire is suitable for the purposes you require. You shall not assign, transfer, or otherwise part with the equipment during the period of hire. We do not allow the rehire of our equipment to third parties and no cross hires of any kind are permitted.
Loss or damage to equipment
You shall be responsible for the safe keeping of the equipment throughout the hire period and shall be liable to the company for all loss of or damage to the equipment howsoever caused.
You shall be required to repackage the equipment as delivered for return to Vid4Hire.
You shall notify the company of any loss or damage to any equipment on hire immediately of such loss or damage being sustained.
You shall pay to Vid4Hire all costs for repairs along with the daily hire charge until the item can be repaired or replaced.
If items are not returned or returned damage for the avoidance of doubt these will be charged for at the replacement value along with a surcharge of an additional days hire to cover admin costs and the time this equipment is not available for rehire, if equipment has to be sent for repair the item or items will be shipped to the manufacturer for repair and remain on hire until the equipment can be returned repaired.
You shall be liable for all loss of or damage to equipment in transit.
Limitation of Liability
If Vid4Hire for any reason is unable to provide any equipment which is the subject of an agreement between Vid4Hire and the hirer, Vid4Hire will not be liable for any loss or consequential loss suffered by the hirer.
Any order cancelled by you within 48 hours of the date when the period of hire was to commence, you shall be liable to pay to Vid4Hire a cancellation charge equal to and not exceeding the agreed hire charge. All other cancellations will incur a 5% administration fee or a minimum charge of £50.00
Upon booking of equipment, by telephone, e-mail or the Internet, Vid4Hire shall charge the rental charge. Acceptable proof of identity may sometimes be required, if you are placing your order online then you will be asked to agree to these terms before your order can be placed.
In the event of paperwork not being received and Vid4Hire is unable to contact you, the reservation will be cancelled and the full cancellation will apply.
In the event of courier problem or error, Vid4Hire will endeavour to deliver the equipment before 9.30am on the first paid for date of hire that being the day after the booked delivery day, we endeavour to deliver where possible on the chosen delivery day before your paid for rental period starts.
Vid4Hire cannot guarantee delivery of goods ordered to arrive the next working day and no refund shall be made in the event of late delivery due to courier error.
Vid4Hire will act on your behalf when booking deliveries and collections with courier companies we therefore cannot be held responsible for their non-performance.
All hire periods include a delivery and collection day, the first day being the delivery day, and the last day being the collection day, the days between are the paid for hire days, therefore the actual paid for hire period begins the day after the delivery date, for example a three day hire includes the delivery day free, one full hire day, and the collection day free.
Any items that can not be delivered on the delivery day due to courier or other errors outside our control will be delivered on the first paid for hire day (the next working day after the scheduled delivery day).
The non supply of any individual item or items that make up an order does not forfeit the charges for other items supplied under the hire agreement.
We use overnight couriers to deliver all our equipment on the date specified on your order.
The equipment if being collected will be arranged on your behalf with a courier company, you must. remove the delivery labels so the equipment is not re delivered back to you the driver will bring the return labels and you must retain the receipt that the courier leaves with you on collection of the equipment. Failure to provide the equipment to the courier on the agreed date will result in additional collection and hire charges. All liability for the equipment remains with the hiring parties until the safe return of the equipment to Vid4Hire.
Payment of any monies payable to Vid4Hire in respect of any agreement between you and Vid4Hire shall be made to Vid4Hire before any equipment is dispatched, if you hold an account with Vid4Hire payment is due within seven days of the invoice being received.
Equipment not available for collection or returned late will be charged at the daily hire rate as per our website until the equipment is returned, or the replacement value settled by you.
You will be required to leave a security deposit before any equipment will be dispatched, Vid4Hire will secure this deposit on the same debit/credit card used for payment on the day prior to the dispatch date unless previously agreed otherwise in writing.
Deposits are debited on the dispatch day before any equipment is dispatched and refunded on the day the equipment is checked back in to stock, subject to the equipment being in the same condition as when the items where dispatched.
In the event of the funds not being available Vid4Hire will send you an e mail notifying you that we have been unable to secure your deposit we will also try to contact you via telephone on the contact details we hold for you, If Vid4Hire is unable to secure the agreed deposit, the reservation will be cancelled and the full cancellation charge will apply.
If media is used or not returned including tapes and CF Cards or if items are missing when the equipment is returned these will be charged to the same credit/debit card used to make the booking or deducted from your deposit.
You shall at all times fully indemnify Vid4Hire, its employees, servants and agents against all actions, costs, claims, demands, proceedings or liabilities arising from or in conjunction with equipment, materials or any other services supplied to you by Vid4Hire.